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Forgot Password

Password Reset for users who forgot their password.

R
Written by Rachel Gough
Updated over 7 months ago
  1. Navigate to the login screen of the Scaffold instance.

  2. Select the Forgot Password link.

  3. Enter your username (case sensitive) and click Submit Username.

    • You will receive an email with the password recovery instructions and a link to reset your password.

  4. Click the link that was provided in the email.

  5. You will be directed to the Set New Password page, where you will create your new password.

Note:

  • If your user account has not previously been set up, you will instead receive an email with a new temporary password. Once logged in with the temporary password, you will be taken through the steps of setting up your user account.

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