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Password Refresh

For new users who need a password refresh.

R
Written by Rachel Gough
Updated over 9 months ago

When a new user account is created, the users recieve an email with their login details and temporary password. If a user has lost their account creation email, an admin can resend the account creation details with the Password Refresh.

To send a password refresh:

  1. Select the Admin section from the Scaffold Navigation.

  2. Enter the username (case senistive).

  3. Click the Refresh Password button.

Note:

  • The password refresh will only work for users who have not logged into Scaffold and have created a password.

  • New User Accounts can also follow the Forgot Password process as well to get a temporary password.

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