Support Hours
Our support team is available during regular business hours Monday-Friday
Our support team monitors on weekends for any urgent issues.
Contact Information
Please send us a message through the messaging system provided in your Scaffold instance. We will go over your message and create a support ticket if you need it.
Email us at [email protected]. We aim to respond to all emails within 24-48 hours.
Send Us a Message
When you contact us for support, please provide all necessary information about any concerns. The more details provided, the sooner we can address any support concerns.
your scaffold instance (if you have more than one K16 scaffold instance)
the link to the course you needs assistance in, if applicable
details on the issue