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Canvas Integration Management

For Canvas Archiving clients, instructions on creating, edit, and deleting integrations and details on the integration status.

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Written by Rachel Gough
Updated over a month ago

To review the instructions on creating, editing, and deleting an import, or details on the status of an integration, expand the corresponding section below.

Creating an Integration

To create a new integration, follow these steps:

  1. On the Import page click the “+ New Integration” link.

  2. On the Create Integration page, enter the following details

    1. Integration URL: The non-SSO login for your Canvas instance (e.g. https://institution.instructure.com)

    2. Username of the Canvas Utility Account

    3. Password to the Canvas Utility Account

    4. Sub Account ID, the sub account from which you want to archive courses.

  3. Click the “Verify Account” button to confirm the details were entered correctly.

  4. Enter a Friendly Name.

  5. Click the Save button to create your integration.

After clicking the Save button, you will be redirected to the Import page and will see the integration status dialog window.

Editing an Integration

To modify an existing integration, just click on the integration tile.

Deleting an Integration

To delete an Integration, follow these steps:

  1. Go to Admin in the Navigation menu.

  2. Click on Integrations.

  3. Select the Delete icon that appears next to the integration.

Integration Status

On the Integration tile next to the status, you will see one of the following statuses.

  • Valid: Integration was created successfully

  • Processing: The integration is being created or updated

  • Error: an error occurred with the integration.

Clicking the information icon next to the status opens up the integration status details. These details will show you the progress of the integration when being created or starting an import.

integration status, generate tokens, verify subaccount, get root details, and import terms

If an error occurs during any of these steps, the integration status will specify which step encountered the error.

NOTE:

  • If you encounter an error, please contact our support team for assistance. Errors typically arise due to permission issues with the Canvas Utility Account used.

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