Skip to main content

MFA

Setting up MFA for user accounts.

Updated over 2 weeks ago

For institutions with MFA enabled, each user will need to configure MFA for their account upon logging in.

To set up MFA:

  1. Log in to your Scaffold instance.

  2. When the MFA prompt appears, click the "Authenticator App" button.

  3. Scan the displayed QR code that displays using an Authenticator App on your phone.

  4. Enter the MFA code that displays in the Authenticator App into the provided field under the QR code that was scanned.

Once MFA is enabled for your user account, you will need to enter both your password and the MFA code from the Authenticator App when logging in.

Note:

  • To get MFA enabled or disabled for your institutions instance, please have an admin submit a request to our support.

  • If your MFA needs to be reset, you will need to reach out to support.

Did this answer your question?